Over a year after Archaeological Survey of India (ASI) launched e-ticketing at Taj Mahal and Humayun’s Tomb, the facility is slowly being extended to other heritage sites. At present, the two other world heritage sites in the capital–Qutub Minar and Red Fort–have one counter for etickets while the others issue manual ones. According to ASI officials, most of the seven other monuements in Delhi have e-tickets.“These monuments do not see as much footfall as the other world heritage sites and so one or two counters are sufficient.We will start e-ticketing at popular sites like Red Fort and Qutub Minar but at times there are technical issues. We expect to shift to e-ticketing completely in two or three months,“ said an ASI official.
E-tickets began to be issued at the first two monuments in December 2014. According to a statement from the ministry of culture, “E-ticketing has been launched in coordination with Canara Bank with the aim to provide online bookings to visitors. Moreover, the facility is proving to be cheaper than manual ticketing. Additional benefit will be in terms of relieving ASI personnel, mostly attendants, who will be able to concentrate on security and maintenance of monuments instead of dispensing and checking tickets. E-ticketing (online and at site) is available at monuments including Taj Mahal, Humayun’s Tomb, Safdarjung’s Tomb, Tughlaqabad Fort, Old Fort (Purana Qila), Red Fort, Firozshah Kotla and Jantar Mantar.“
ASI has 116 ticketed monuments across the country , of which 10 are in Delhi, including three world heritage sites. Officials said e-ticketing would go a long way in improving tourist services at heritage sites. Experts, too, have pointed out that e-ticketing would lead to better management of sites better and also help check discrepancies.